add wishlist add wishlist show wishlist add compare add compare show compare preloader
  • phone (+44) 20 4591 0459
  • Currencies
    • GBP
    L/A
% £-125.95
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra Engage 40 - (Inline Link) USB-A MS Stereo
Jabra

Jabra Engage 40 - (Inline Link) USB-A MS Stereo

Product SKU: L10163700233
Available:
Only 10 items in stock
10 items in stock
In stock
Out of stock
Back in stock
  • Black Office/Call center Head-band Headset
  • Wired USB connectivity
  • Circumaural 50 - 20000 Hz
  • Microphone type: Boom -38 dB
    • Compare
    £125.95
    Notify me When Available
    You will receive an email when the product is available.
    Want it delivered by
    • Description
    • Specification
    • Features
    • Reason To Buy
    • Shipping & Returns
    Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.
    Headphones
    Maximum input power 30 mW
    Ear coupling Circumaural
    Headphone frequency 50 - 20000 Hz
    Driver unit 2 cm
    Noise canceling Yes
    Microphone
    Microphone type Boom
    Microphone frequency 100 - 14000 Hz
    Microphone sensitivity -38 dB
    Number of microphones 2
    MEMS (Micro-Electro-Mechanical System) microphone Yes
    Operational conditions
    Operating temperature (T-T) -10 - 55 °C
    Storage temperature (T-T) -5 - 55 °C
    Other features
    Digital Signal Processing (DSP) Yes
    Packaging content
    Warranty card Yes
    Safety sheet Yes
    Packaging data
    Package width 185 mm
    Package depth 50 mm
    Package height 249 mm
    Performance
    Product type Headset
    Wearing style Head-band
    Recommended usage Office/Call center
    Headset type Binaural
    Product colour Black
    Operating keys Volume +, Volume -
    Music playback Yes
    HD voice Yes
    Ports & interfaces
    Connectivity technology Wired
    USB connectivity Yes
    USB connector USB Type-A
    Bluetooth No
    Weight & dimensions
    Width 167 mm
    Depth 167 mm
    Height 54 mm
    Weight 144 g
    Black Office/Call center Head-band Headset
    Wired USB connectivity
    Circumaural 50 - 20000 Hz
    Microphone type: Boom -38 dB
    With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

    This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.
    Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.

    Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.
    Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

    It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.
    With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

    With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.
    That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

    We’ve included loads of groundbreaking hearing protecting technologies, including:


    IntelliTone 2.0™, which keeps average noise exposure at a safe level

    PeakStop™ 105 dB, which prevents sudden loud noises

    BalancedVoice™, which processes the incoming sound for clearer calls

    Speech level normalisation, which keeps incoming calls at your preferred volume

    Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

    Because hearing protection isn’t an afterthought. It’s a lifetime investment.
    With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.

    The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling.

    A better call experience for you and the customer has never been so easy.
    Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy.

    A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.
    A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.

    Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.

    Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions.

    Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.


    Free software download required. Integrations available for selected platforms.
    An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

    We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer.

    *weight varies for stereo and mono variants
    Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

    Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.

    But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

    *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017
    Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory.

    With a UC variant certified for Google Meet, Works With Chromebook and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.



    Software may be needed for configuration. Refer to Jabra.com/platforms for details.

    Shipping Policy

    Thank you for shopping at Cynex. We appreciate your business and want to ensure a smooth and transparent shipping process. Please review our shipping policy below to understand how we handle shipping, delivery, and related matters.

    Processing Time:

    Orders are processed within 3 business days (excluding weekends and holidays) after payment confirmation. Customized or made-to-order items may require additional processing time, which will be communicated during the checkout process.

    Shipping Methods:

    We offer standard shipping, expedited shipping, and, in some cases, express shipping options. The available shipping methods and associated costs will be displayed during the checkout process.

    Shipping Destinations:

    We currently ship to United Kingdom. If your location is not listed, please contact us before making a purchase to discuss potential shipping options.

    Shipping Costs:

    Free Shipping on all orders.

    Tracking Information:

    Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carriers website.

    Delivery Time:

    Delivery times vary depending on the selected shipping method and destination. Estimated delivery times will be provided during the checkout process.

    Lost or Damaged Items:

    In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.

    Returns and Exchanges:

    Please refer to our return policy for information on returns and exchanges related to shipping.

    Contact Information:

    If you have any questions or concerns regarding our shipping policy, please contact sales@cynex.co.uk

     

    Return Policy

    At Cynex, customer satisfaction is our top priority. If you are not satisfied with your purchase, we offer a 14-day return policy for all items.

    Technical Issues:

    In the event of technical issues with your goods, a call to the manufacturer may resolve the issue and you may be offered a replacement or repair under the terms of your warranty.

    Conditions for Return:

    All items must be returned within 14 days of receipt and must be in the same condition as when received. New items must be unused and undamaged, while used items must not show any additional signs of use or damage. If the item is not returned in the original condition, we reserve the right to make a partial refund.

    Defective, Damaged, or Incorrect Item:

    In the case of a defective, damaged, or incorrect item, we will refund the cost of sending the item back to us and the original delivery costs.

    Cancellation:

    If you wish to cancel your order, we will refund the original delivery costs, but we do not cover the cost of returning the item to us.

    Delivery Costs:

    We will refund the original delivery costs for defective items or cancelled orders, using the cheapest method available.

    Return Process:

    All goods must be returned to us with all relevant packaging and in an unused or received condition. A full refund will be given as soon as possible or within 30 days.

    Important Note:

    If any provision of these terms and conditions is unlawful, void, or un-enforceable, it will be excluded and will not affect the validity and enforceability of the remaining terms and conditions.

    Please follow our return policy for a smooth and efficient process. If you have any questions or concerns, do not hesitate to contact us.

    Related products

    Jabra

    Jabra Evolve 75 SE - MS Stereo with Charging Stand

    Jabra Evolve 75 SE - MS Stereo with Charging Stand
    £274.95

    Jabra

    Jabra Evolve 65 SE - UC Stereo

    Jabra Evolve 65 SE - UC Stereo
    £132.95

    Jabra

    Jabra Evolve 65 SE - MS Stereo

    Jabra Evolve 65 SE - MS Stereo
    £132.95

    Jabra

    Jabra Evolve 65 SE - UC Mono

    Jabra Evolve 65 SE - UC Mono
    £123.95

    Jabra

    Jabra Evolve 65 SE - UC Stereo with Charging Stand

    Jabra Evolve 65 SE - UC Stereo with Charging Stand
    Sold out

    Jabra

    Jabra Evolve 65 SE - MS Stereo with Charging Stand

    Jabra Evolve 65 SE - MS Stereo with Charging Stand
    Sold out

    Jabra

    Jabra Evolve 65 SE - UC Mono with Charging Stand

    Jabra Evolve 65 SE - UC Mono with Charging Stand
    Sold out

    Jabra

    Jabra Evolve 65 SE - MS Mono with Charging Stand

    Jabra Evolve 65 SE - MS Mono with Charging Stand
    Sold out

    Jabra

    Jabra Evolve 65 SE - MS Mono

    Jabra Evolve 65 SE - MS Mono
    £123.95

    Jabra

    Jabra Engage 50 II - (50 II Link) USB-A MS Stereo

    Jabra Engage 50 II - (50 II Link) USB-A MS Stereo
    £178.95
    Product successfully added to your Shopping Cart
    Continue shopping View cart